Terms and Conditions

The Domadeco website shop is operated by Domadeco
By using and /or ordering products from this website, you agree to the Terms and Conditions as described here. The terms 'we', or 'ourselves' refer to Domadeco

Ordering
Your order with us is an offer to buy goods. We will send an email confirming that we have received your order. After we have checked availability and pricing we will contact you to confirm acceptance of the order and that a contract has been made between us.
If items you have ordered are no longer available or there is a pricing mistake on our website we will contact you by email and ask if you still wish to proceed with the order at the correct price and/or without any unavailable items. If you do not wish to proceed, or we cannot contact you, we will cancel the order.
Placing an order is legally binding. This does not affect your statutory rights.

In the event of external problems (e.g. material shortage, construction problems with the product or other unforeseen situations), our shop reserves the right to cancel the order and issue a full refund for the product.

Guarantee

Doors named STA (stainless steel) - 2-year warranty.

Doors named FARGO (stainless steel) - 2-year warranty

Doors named LIM (aluminium) - 5-year warranty

Doors named PIVOT (aluminium) - 5-year warranty

Our furniture comes with a 2-year construction guarantee.

If you notice damaged product, during unpacking, return the product on the day of delivery, and the courier must be informed that the product is damaged.

Payment
We accept Visa, Mastercard, Maestro and other cards.
Online payments are handled by Stripe secure server for processing transactions.

Delivery:
Products will be shipped via courier company. This is usually a 3-5 business day service, after it has been picked up from our warehouse.

When your items arrive for delivery, please follow these steps:
Inspect your merchandise before the driver leaves. If the driver refuses to wait for you to complete the inspection, make a notation on the bill, sign it with the following notation: " Truck Driver Refused to wait, possible damages". The content may be damaged due to rough handling even if the carton may not show the external damage.
If there is damage, write on the freight bill how many pieces and what kind of damage and call Domadeco immediately at 02081900605 or write an email to [email protected] If the damage is to one or two items in your order, please accept the entire shipment and Domadeco will advise you on how to proceed. Please refuse the damaged items ONLY, If the entire item is damaged, please refuse the shipment, notating the damage on the freight bill and send email to [email protected] immediately. A complete inspection of the item must be made prior to installation and up to 14 days from the date of delivery.

If you fail to inspect the shipment Domadeco will not be able to file a claim to courier company.

You have to be at the place of delivery on time. If you are not there at the time the product is delivered the product might be shipped back to Domadeco warehouse for an additional fee. I case we have to ship it back to our warehouse you will be charged second delivery and re-stocking fee.
Please measure your rooms and doorways carefully before ordering our product.

Cancellations and Amendments
The purchase of goods and services over the internet, is subject to the Distance Selling Regulations.

However, if you are canceling your order because you've changed your mind then please note that the cost of returning the goods and our incurred original delivery costs will be chargeable and deducted from a refund.
If an item you receive is damaged or faulty you must notify us immediately upon delivery and mark the delivery receipt accordingly. In this case, we will arrange for the item to be returned or replaced.
Any items that are returned must be unused and in their original packaging. We cannot under any circumstances accept the return of items that are not in their original undamaged packaging.

Website contents
We take care and attention over the contents of this website. Unfortunately, we do occasionally make mistakes and omissions. We therefore cannot guarantee that the information on our website is completely free of errors. If you spot one please let us know by email to [email protected]
We try our best to replicate the colors of the products we offer on this website.
However, because different computers can display colors differently, the colors you see on screen may differ from the actual colors of the products.
Prices shown are in pounds sterling (£) and include VAT at the current rate.
All measurements shown are to the nearest inches and cm. All goods are subject to availability.
Please note that prices and promotions are subject to change.

Contacting us
If you need help or advise about Domadeco products please contact us at [email protected] and leave your Name and Email Address and we will contact you at the earliest opportunity.

Disclaimer and Liability
We, Domadeco, will not be liable to anyone for any loss or damage, that may arise from the use of any information displayed on this website or from the impossibility of access to this website.

Law and Language

These Terms and Conditions contain the entire agreement between you and us.
Any agreement between you and us will be governed by and construed according to English law. Both you and we commit to the non-exclusive jurisdiction of the English courts.
If any provision contained in these Terms and Conditions or part thereof is declared or becomes unenforceable, invalid or illegal for any reason whatsoever, the other provisions shall remain in full force and effect as if these Terms and Conditions had been executed without the offending provision.
Any agreement will be communicated in English.